Pressure on business and professional indemnity insurance prices has been an increasing source of management focus, as the bleak and barren financial and business risk landscape of the Global Recession continue to dominate the Global and UK economic outlook.
In the past 12-24 months (2008-2009) the Professional Indemnity Insurance sector has reported biggest rises in the cost of providing liability cover in the conveyancing sector.
How best should professionals respond to the indemnity insurance market? My suggestion is to shop around. Let’s be honest, in whichever industry sector one examines, when there is concerted pressure on prices and margins the market leaders tend to squeeze the value they offer, often hiding price or rate rises in lower value packages masquerading as better value deals.
Why some pi cover in PII policies offered by Professional Associations are not always the best all round offer. Contrary to a common perception most industry associations might not always be the Professional’s best source of fully comprehensive indemnity cover due to a number of reasons. Firstly trying to please too many members by offering standard levels of cover. Secondly, not being insurers themselves it is a possible scenario of missing key indemnity cover changes and thereby falling short of providing full rounded protection. Complacency can be an expensive mistake, as my example below highlights.
I was speaking with a solicitor today, who had been ruined 3 weeks ago. His partner had been siphoning off money from client accounts, and had been highly sophisticated in hiding his illicit activity. The results are devastating. The victims are not solely the clients, who will be covered by Law Society indemnity, but also the unfortunate partner. The Law Society, far from protecting the injured party have as a precaution temporarily suspended the solicitor from practicing. Which organisation is best placed to look after the interests of the client? I don’t know about you, but I would feel safer with an independent specialist, an expert at professional indemnity cover for my profession, and someone who would work hard on my behalf.
In conclusion, with a matter of such fundamental and far reaching consequences it certainly does pay to shop around, even if in the end you cannot bring yourself to insure yourself under any other indemnity policy other than the one specified by your trade association; but be warned.
In the example quoted, the solicitor is being advised to go bankrupt as the best way to resolve the issue. Despite this he will still be unable to practice law for a further 18 months minimum. I know him personally. I can vouch for his integrity, and professionalism. His only error was being a little too trusting of his partner of the firm of the past 20 years. There might be a claim against the auditors, though the situation developed so quickly that it is unlikely that there would be a claim against them.
It is precisely cases like this one, where it pays not only to get a good price, but to get top level cover. In fact, the moral of any story involving a Professional Indemnity Insurance (PII) claim is to make sure that Professional Indemnity Cover really does cover all eventualities’, providing full levels of cover, and then and only then seeing what the best price is for that policy.
One of the quickest and most effective ways to consider the PII options is to search online. A free online service like the one offered by a leading website Business Professional Insurance allows consumers (Professionals) to receive quotes for a number of leading UK Indemnity providers all members of the Association of British Insurers.